Holiday lets and rentals
Fewer lockouts. Fewer surprises.
For hosts, landlords and managing agents. We set up access, heating and alerts around your bookings and tenancies, check permissions and privacy rules for each property, and can look after the system once it's running.
Sound familiar?
Guests keep losing keys or calling to be let in.
Locks that take time-limited codes, set for each stay where the lock supports it, with a manual way in if the batteries or internet fail.
Still heating an empty rental?
Heating drops to a vacant setting between stays or tenancies, and comes back up before the next arrival.
I don't know something's wrong until it's expensive.
Leak, cold and humidity alerts that go to the right person, with an agreed plan for who acts on them.
I've no single view of my properties.
One summary of access, temperature, device health and flagged issues across your properties, where the devices allow it.
I'm worried about parties.
Noise-level alerts and clear house rules. Noise sensors measure how loud it is. They don't record what's said.
Two services for property
How it works between stays
Five common situations, and what happens in each. Pick one to run it.
Sunday, 10am. A holiday let.
Guest checkout
Starts when the booking ends at 10am.
- AccessThe guest's door code stops working
- HeatingHeating drops to the vacant setting, 12°C
- LightingLights left on are switched off
- AccessThe cleaner's code works from 11am to 3pm
- SensorsLeak sensors and doors checked
If the lock's batteries run low or the Wi-Fi drops, there's a key safe as a backup.
Friday, 10:15pm. A guest can't get in.
Locked out
Starts when the guest calls to say their code isn't working.
- LightingYou turn the porch light on from your phone
- AccessYou send a new code that works until checkout
- AccessThe guest lets themselves in
- AccessThe door locks itself behind them
If the lock or the internet is down, the key safe code is the backup.
Saturday, 11:40pm. A holiday let.
Noise alert
Starts when the living room has been very loud for 15 minutes.
- SensorsThe noise sensor reads loud for 15 minutes in a row
- AlertsYou get an alert with the level and how long it's lasted
- House rulesYou message the guests, pointing to the house rules
- SensorsThe level drops back to normal
The sensor measures how loud it is. It doesn't record what's said, and there are no cameras inside.
January, 3am. The house has been empty for a week.
Empty and cold
Starts when the indoor temperature falls below 7°C.
- SensorsIt's 7°C inside. The heating should be holding 12°C
- AlertsYou get a possible heating failure alert
- EscalationNo reply in an hour, so it goes to the backup contact
- AccessA heating engineer gets a one-day door code
The alert plan says who acts, and when. We agree it with you before handover.
Wednesday, 2:04pm. Nobody's home.
Leak
Starts when the sensor under the kitchen sink detects water.
- SensorsWater detected under the kitchen sink
- WaterThe water shut-off valve closes
- AlertsYou get an alert straight away, and so does your named contact
- PlanYour plumber's number is in the alert
The valve is optional and only fitted where it's compatible. The stopcock still turns by hand.
Times, temperatures and names are examples. What your home can do depends on your devices, and we check it before we promise it.
One view of every property
Access, temperature, device health and anything that needs a look, in one summary. Where the devices allow it, this covers all your properties. The rows below are an example.
| Property | Needs a look | Inside | Status | Access |
|---|---|---|---|---|
| Flat 2, seafront | All fine | 12°C | Vacant | Cleaner code until 3pm |
| Cottage | Lock battery low | 20°C | Guests in | Guest code until Sunday |
| House 3 | Possible heating failure | 7°C | Vacant | Engineer code today |
| Flat 5 | All fine | 19°C | Let | Tenant only |
Optional monthly support
Access-code admin, alert checks, device health checks, troubleshooting, seasonal changes and upgrades in one monthly plan. Service hours, and who's responsible for what, are agreed in writing.
Permission and privacy first
Before fitting anything we check who owns the property, who has agreed to the work, what the tenancy allows and the booking platform's rules. We don't fit cameras inside lets, and noise sensors record nothing.
Who it's for
Holiday-let hosts
Guest access, heating left on, check-in problems and party worries.
Landlords and letting agents
Locked-out tenants, empty properties and avoidable maintenance calls.
Second-home owners
A property that's empty for weeks and might not be ready when you arrive.
Portfolio and serviced accommodation managers
Several homes and no single view of how they're doing.
What we'll ask you
Permission and the alert plan matter most for property. We agree both before anything is fitted.
- Which devices and brands are already installed?So we can reuse working equipment and spot compatibility limits.
- Which voice assistant, app or phone do you prefer?It decides how you'll control everything day to day.
- Who else needs to control the home?So nothing depends on a single phone or account.
- What must still work without the internet?So there's a safe manual way to do it.
- What's the budget now, and maybe later?So we can plan in stages and you don't buy things too early.
- Who owns the property and can agree to the work?It sets what we can fit, monitor and change.
- Who gets the alerts, and who acts on them?An alert nobody acts on doesn't help.
Questions people ask
What happens if the internet goes down?
Lights, locks and heating keep a manual way to use them, such as a switch, a key or the controls on the wall. Before handover we test what keeps working without the internet, and tell you.
Do you put cameras inside holiday lets?
No. For noise we use sensors that measure how loud it is without recording what's said. Before fitting anything we check the booking platform's rules and the privacy duties for the property.
Can guests and tenants use it without an app?
Yes. We set up codes, switches and simple controls that work without anyone downloading anything, and keep owner and guest access separate.
Do you need permission to fit devices in a rental?
Yes. We check who owns the property, what the tenancy allows and who has agreed to the work before fitting anything. Tenants have a right to privacy in their home, so we keep monitoring to what's needed, such as leak and temperature alerts.
